Rensis Likert (1903-1981)

Rensis Likert was an American organizational and social psychologist known for developing the Likert scale, a psychometrically sound scale based on responses to multiple questions. The scale has become a method to measure people's thoughts and feelings from opinion surveys to personality tests. Likert also founded the theory of participative management, which is used to engage employees in the workplace. Likert's contributions in psychometrics, research samples, and open-ended interviewing have helped form and shape social and organizational psychology.

Quotes

The greater the loyalty of a group toward the group, the greater is the motivation among the members to achieve the goals of the group, and the greater the probability that the group will achieve its goals.